Common Questions About Inpatient Mental Health Treatment

The length of our program is not the same for every person. That said, the average length of inpatient treatment is 30-45 days, though some may choose to stay longer.

We will do whatever we can to make mental healthcare available to you. Please call us at (866) 959-9910 to discuss your options.

Yes, The Trails offers diagnosis care, treating substance use disorder and co-occurring disorders such as depression, anxiety, trauma, bipolar, and more. That said, The Trails does not have a crisis unit. A crisis is when an individual is at immediate risk of harming themselves or others. Some of our clients are stabilized at a crisis center prior to admission at The Trails. When admitted, we then start addressing addiction and the underlying causes of substance abuse, such as untreated mental illness.

In order to provide an efficient and comprehensive admission process please bring the appropriate paperwork and follow the guidelines and rules provided below.

Items permitted and suggested:

1. Appropriate paperwork: Driver’s license or photo ID, medical insurance card, approved
prescriptions, medication and dosage information, allergy information, medical/other
healthcare professional’s contact information, information on ailments or conditions, emergency contacts, information for any other persons requiring contact (required), Envelope, and stamps for writing loved ones.

2. Please bring comfortable and appropriate clothing (T-shirts, Sweatpants, jeans, pajamas, sweatshirts, shorts, dress outfit (court, job interviews, family night), undergarments) We limit the number of items to 5 tops, 5 bottoms, 1 outfit for the barn, and 2 workout outfits. Weather permitting (coat, gloves, etc). A washer and dryer are available to keep clean clothing on hand.

3. All over-the-counter medication must be new/unopened: Ibuprofen, Imodium, Maalox, Melatonin, Milk of Magnesia, Mints, Nicotine Patches.

4. Personal hygiene products must be new/unopened: shaving cream, mouthwash, hair products, body wash, shampoo, and conditioner.

5. Toiletries: toothbrush and toothpaste, hairbrush/comb, lotion, deodorant, feminine hygiene products.

For the safety of self and others, as well as space and hygiene of self and others we do not permit the following items.

Items not permitted:

1. Alcohol or any drugs of any kind.

2. Unapproved prescription medication.

3. Sample medication.

4. Anything that includes alcohol as an ingredient. Hair-care products and mouthwash often contain alcohol.

5. Weapons of any kind.

6. Pornographic material.

7. Cologne containing alcohol, no aerosol cans.

8. Mouthwash containing alcohol.

9. No Ipads, tablets, iPods, MP3 players, gaming systems, cell phones, or any other electronic devices.

10. No expensive jewelry or excessive cash.

1. There are no direct incoming calls to clients. Family contact is made through staff (counselors, case managers, or resident assistants), or a message is left with our front desk for a return call, that can be completed within the appropriate rules and parameters of phone calls.

2. Clients are allowed to make phone calls to approved family and support persons on Tuesday, Thursday, and Saturday. They have a 5-minute limit on time.

3. Visitation is scheduled every Sunday from 12pm-2pm (for Women) and 4:30pm-6:30pm (for
Men), for approved persons ONLY. If someone is not on the approved list, they will be asked to
leave. The first group of visitors can leave after the first hour and if room is available additional
visitors may check-in and visit during the last hour. There is a 3-person maximum for each client
each week (per hour and not to exceed 3 per hour). The first check-in begins 15 minutes prior to
visitation.

4. Any items (money, clothing, etc) must be processed first by the staff before given to the clients. Failure to do so could result in discharge for the client or for the loved one removed from the approved visitation list.

5. The family night takes place once per month. This is organized by case managers. Family night allows approved family members to come into our rehab facility, meet with therapists, and work on any concerns they may have. Clients are often encouraged to have their families come in and partake in these groups. It not only will help the client grow in their recovery, but it will help the family learn how to assist them in the best ways possible.

Yes, at The Trails we believe in a gender-specific treatment model. We have a men’s program and a women’s program.

No, we do not accept couples. At The Trails, we believe in an integrated & individualized approach to addiction treatment. With our philosophy, we believe treating couples may distract from the individuals’ treatment plans. We would be happy to provide options of programs that accept couples.

No, The Trails is not a lockdown facility. The only types of programs that are “lockdown” are correctional treatment centers and some psychiatric hospitals. Our program is a completely voluntary residential program.

Yes, we can provide transport to and from court or other legal matters within a reasonable distance.

Yes, we provide comprehensive case management. Your case manager will be able to help you coordinate any updates needed for legal purposes.

Yes. The Family and Medical Leave Act of 1993 is a United States labor law requiring covered employers to provide employees with job-protected, unpaid leave for qualified medical and family reasons. Substance abuse treatment is a qualified medical reason under FMLA. If you are worried about your job, our admissions and case management team can help you determine if you are eligible and help you file FMLA.

The Trails is an 18+ program. We would be happy to provide referrals to other great programs that treat minors.

The Trails is an 18+ facility, so we do not allow parents do bring their children while in residential treatment.

Yes, we offer free transportation to and from treatment. Our driver can come pick you up – even if you are hours away! We want your admission with us to be as easy, safe, and stress-free as possible. Let us know if you will need some help getting to treatment.

The Trails is located in Newark, Ohio; about 40 miles East of Columbus.