Meet Us – About The Trails
Person-Centered Mental Healthcare
The Trails was founded by a team at an already successful behavioral health center in Columbus, Ohio. We believe our success was due in large-part to our focus on personalized care and attention and wanted to bring that to a new inpatient facility. Person-centered care not only creates a more enjoyable experience for our clients, but also increases their success rates post-treatment. By addressing the complex and unique needs of each individual, we help them build the tools needed to embark on a life of rewarding recovery. We wanted to apply these same principles at The Trails.
What is person-centered care?
The traditional healthcare model views patients as passive recipients of medical interventions. Person-centered care, on the other hand, is a practice in which patients actively participate in their own treatment in close cooperation with professionals, while sometimes even including their family or loved ones as well.
At The Trails, we work closely with our clients and their families to develop individualized treatment plans aimed at life-change. Mental health conditions are rarely “fixed” with one medication or one therapeutic model. It often requires action on the part of the patient to change habits, behaviors, and coping mechanisms. In conjunction with medical interventions such as psychiatric medications, we help our clients build a toolset in order to prevent relapse and recurring crises.
Core Values of Person-Centered Care at The Trails:
- Hospitality
- Mental, Physical, and Spiritual Health
- Individualized Treatment Plans
- Family Support
- Dignity and Respect
- Meeting Our Clients “Where They Are At”
Our Leadership Team
Giordana Lisken
Executive Director
Giordana Lisken serves as the Executive Director of The Trails, bringing over a decade of experience in behavioral health leadership and operations. A graduate of Florida Atlantic University in Business Administration, Giordana combines strong business acumen with a deep commitment to clinical excellence and client care.
Throughout her career, she has overseen diverse teams and programs within the addiction treatment and mental health field, driving organizational growth, compliance, and quality improvement. As a Certified Professional Biller, Giordana also ensures that The Trails maintains the highest standards of financial integrity and efficiency.
Giordana is passionate about building strong teams, improving systems, and creating an environment where both clients and staff can thrive. Her leadership blends business insight with genuine compassion for the individuals and families The Trails serves. Guided by integrity, accountability, and a commitment to quality care, Giordana works to ensure every aspect of The Trails reflects excellence in recovery and service.
Benjamin Volk
LPCC-SClinical Director
Our Clinical Director, Benjamin Volk, LPCC-S, LICDC, brings a wealth of experience in the treatment of mental health and substance use disorders. At The Trails, he leads our clinical team with a focus on collaboration, growth, and providing clients with the highest quality of care. He supervises and mentors clinicians, develops programming, and works to continually strengthen treatment outcomes. In addition to his leadership role, Benjamin is passionate about facilitating group therapy, where he helps clients connect, share, and discover new perspectives in their healing journey.
Benjamin earned his Master’s degree in Clinical Mental Health Counseling from Cleveland State University and holds licenses as both a Licensed Professional Clinical Counselor with Supervisory designation (LPCC-S) and a Licensed Independent Chemical Dependency Counselor (LICDC). He is especially interested in Narrative Therapy and the integration of somatic approaches, believing that attention to the body and nervous system is a vital part of lasting recovery.
Delaney Smith
MDMedical Director
Our Medical Director, Dr. Smith, brings an impressive resume and extensive background in the diagnosis and treatment of mental health disorders. At The Trails, she plays an integral role in managing our medical and psychiatric services. This includes diagnosis and treatment of mental health conditions, medication management, and more. In her career, she has held several leadership positions in the behavioral health field. She has also served as an auxiliary assistant professor of psychiatry at the Ohio State University Medical Center of Psychiatry and is published in various publications, such as Encyclopedia of Forensic Sciences, The Encyclopedia of Immigrant Health, and The Journal of the American Academy of Psychiatry and the Law. Dr. Smith earned her medical degree from the Ohio State University College of Medicine in 2002 and completed fellowships in forensic and community psychiatry.
Lisa Wahoff
NPPsychiatric Nurse Practitioner
Erin Rummings
FNPProgram Manager
Talya Warner
MSW, LSWClinical Therapist
Talya Warner, MSW, LSW, is a Clinical Therapist with a strong foundation in trauma-informed care and integrated behavioral health. She currently provides individual, family, and group psychotherapy. In this role, she is actively involved in treatment planning, aftercare coordination, interdisciplinary collaboration, and client advocacy. Talya brings a thoughtful, client-centered approach to every session, emphasizing empathy, accountability, and nonjudgmental support.
Talya earned her Master of Social Work from The Ohio State University and is licensed in the state of Ohio. Her clinical interests include mood disorders, PTSD, OCD, trauma recovery, life transitions, women’s issues, and relationship challenges.
With additional experience in hospice, skilled nursing, and public service settings, Talya has worked with diverse populations across the lifespan. She is skilled in multiple therapeutic modalities including CBT, DBT, ACT, MI, and IPT, and she consistently applies a trauma-informed lens to her practice. Outside of clinical work, she has held leadership roles in social services, trained new professionals, and facilitated educational groups for caregivers and staff.
Talya takes pride in her professionalism and remains dedicated to delivering ethical, culturally responsive, and strengths-based care for every client.
Biscuit
Therapy Dog
Biscuit is a certified therapy English Bulldog who brings warmth, comfort, and smiles to everyone he meets. While he doesn’t live at The Trails, he visits to provide companionship and emotional support to clients and staff. Known for his gentle nature and calm presence, Biscuit embodies the spirit of connection and healing that defines The Trails community.
